Hand written gift card
Hand written gift card
Ā
Provide an unforgettable experience with this added service.Ā
Simply leave your message in the 'Notes for order' section below and we will hand write it into a gift card and include it with your order.Ā
Ā
Ā
Materials
Materials
For more information about caring for your jewellery please see tips for caring and cleaning your jewellery page.
Care Instructions
Care Instructions
Shipping & Returns
Shipping & Returns
DOMESTIC SHIPPING
We offer free shipping for New Zealand customers for orders over $150NZD. We do not offer pick ups from our address in East Auckland without prior arrangement,
For stocked products, we will dispatch within 1-2 working days and courier service is 1-2 days nationwide. However, weekends and public holidays may incur delays in shipping and delivery. Please contact us if you need your item/s urgently.
INTERNATIONAL SHIPPING
We use a variety of shipping providers for overseas shipping. Shipping costs are outlined when you check out, based on your delivery address. Please note the service type you choose and if this is available for your destination address. Please contact us for an indication of delivery timeframe.Ā You as the receiver/customer is responsible for all duty, customs, clearance and entry taxes and fees that incur after the goods are sent.Ā
GST & TAXES
GST of 15% has been included on all NZ purchases. For shipping outside of New Zealand, the receiver/customer is responsible for all duty, customs, clearance and entry taxes and fees that incur after the goods are sent.Ā
RETURNS
No refunds or exchanges on sale items or end of line products or due to change of mind.
Any items returned/exchanged need to be in new, unworn condition and be in their original packaging.
No exchanges of earrings or body piercing jewellery due to hygieneĀ requirements.
Return shipping and insurance is at the cost and responsibility of the consumer.
You must inform us of your intention to return the item within 7 days of the delivery date by emailing contactus@danikacooperjewellery.com
Each stone is individual so there may be some slight variations in colour and size. These semi-precious gemstones arenāt as hard as precious gemstones like diamonds. Therefore they may have some subtle inclusions, natural marks or imperfections.
Most stones are imperfect and that's ok so itās important when you purchase your jewellery that you are aware of this. In all casesĀ we attempt to use the best quality gems we have available suitable for the piece.
REPAIRS
We will repair any manufacturing fault at no cost within 3 months of the purchase date. Proof of purchase is required.